Doubletree By Hilton Jabal Omar Makkah

The smell when entering the lobby is refreshing, spotlessly clean modern hotel, all amenities you can think of are available, location is very close to haram, you could use the escalators of the other Hilton Convention Hotel to make it even shorter, there is a frequent and convenient shuttle to people how don’t want to walk that drops you 100 meters from haram square. The closest gate is 114 which is 200 meters away. It also to note that the area the hotel is located is less crowded and quieter than the area with clock towers.

Great Hotel. Top Class. Taxi easily accessible. Great Staff.

the staff at the reception were very helpful and welcoming , I wish to thank Mr.Fawaz and Ms.Amjad for their great hospitality. the room was mazing , clean , quiet and overlooking Haram, the location is brilliant very close to Haram and with the shuttle bus / Golf carts service it was too easy to reach to Haram in few minutes. the breakfast was nice. the F&B staff at the restaurant were very professional . I would indeed stay there again .

+ Check-in staff at reception were very professional and friendly + The restaurant staff and supervisor Saddam at breakfast were exceptional with customer service

Double Tree by Hilton Jabal Omar Makkah We stayed at Double Tree from 7th oct '22 till 16th oct '22. Beautiful hotel, mesmerizing lobby and amazing staff. The room was spacious and clean. They even provided us an extra bed for our 7 year old son. It was a very smooth and serene experience at the hotel. Although we couldn't get the famous welcome cookies as they were finished but their Saudi coffee was good. The breakfast was very good at Zafran. It had very good selections. The managers were responsive, polite and always available. The breakfast had huge varieties to select from. From fruits to confectioneries to curries and variety of eggs. The best part was karak tea which was served happily by Mehdi Hasan. The outstanding part was they serve you with cold bottles of zamzam at the breakfast. The customer service is good. Special requests for kids were also entertained delightfully by Muhammad Garb. Housekeeping was very good and helpful specially Mr. Usman Rafiq. The only drawback is the location. As the name indicates it on a mountain so it's a hilly ride from hotel to Masjid Al Haram. There is a free shuttle service from the hotel to Haram 24 hours. There is a bus literally every 2 minutes so there is almost no waiting time. From the point of bus to the entrance of Haram, it takes 10 mins to walk and it's a hilly path. You might get tired. And if it's summer then it would be exhausting. Not recommended for elderly. Since we were young adults so it t was a good experience for us. If you are looking for good hotel at a competitive price and youre okay with the distance then it's a perfect hotel for you.